Shipping policy
Shipping Policy - Tumbleweeds Baby and Kids
Effective Date: February 11th, 2025
At Tumbleweeds Baby and Kids, we are committed to providing you with a smooth and easy shopping experience, which includes offering FREE standard shipping on all orders within the United States, international may differ. Here’s everything you need to know about our shipping process:
1. Free Shipping Offer
- Free shipping applies to standard ground shipping and is available on most products, excluding oversized items, special orders, or international shipments.
- Shipping may vary if international shipping
2. Shipping Methods
- We offer several shipping methods, including standard shipping and expedited options (e.g., 2-day or next-day delivery), depending on your location and order size.
- Once your order is processed, you’ll receive an email with tracking information to keep you updated on your shipment’s status.
3. Shipping Times
- Orders are processed within [insert number of business days, e.g., 1-3 business days] from the time of purchase.
- Standard shipping typically takes [insert delivery time, e.g., 5-7 business days] to arrive after processing. Delivery times may vary based on location, weather, and carrier delays.
- Expedited shipping options will be available at checkout for faster delivery.
4. Order Processing
- All orders are processed Monday through Friday, excluding holidays. Orders placed over the weekend or during holidays will begin processing the next business day.
- Please note that it may take additional time to process high-demand orders or during peak shopping seasons.
5. International Shipping
- At this time, we only offer free shipping for orders within [insert regions, e.g., the U.S.]. For international orders, shipping fees will apply and will be calculated at checkout based on destination.
- Customs, duties, and taxes may apply to international orders and are the responsibility of the customer.
6. Shipping Restrictions
- While we strive to ship to all locations, some items may have shipping restrictions due to size, weight, or other factors.
- If your order contains restricted items, we will notify you and provide options for alternative shipping methods or offer a full refund.
7. Tracking Your Order
- After your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment through the carrier’s website.
- If you have any questions about the status of your order, please contact our customer service team at allisonhrtly@yahoo.com or 256-625-6309
8. Address Accuracy
- Please ensure that the shipping address you provide is correct and complete. We are not responsible for any delays or undelivered packages due to incorrect or incomplete shipping information.
- If there is an issue with your shipping address after your order has been placed, please contact us as soon as possible to make any necessary changes before the order is shipped.
9. Lost or Damaged Packages
- If your package is lost or damaged during shipping, please contact us at [email or phone] immediately. We will work with the shipping carrier to resolve the issue.
- We are not responsible for packages that are marked as delivered by the carrier but are not received. We recommend monitoring your tracking information for updates.
10. Contact Us If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at:
Email: allisonhrtly@yahoo.com
Phone: 256-625-6309